Your privacy is our priority
Every piece of information you share on the pvc88 platform is fully protected through SSL encryption and strict security measures.
1 Introduction & Scope
This Privacy Policy ("Policy") is issued by the organization operating the pvc88 platform ("we", "us") and applies to the website pvc88.bar and all services provided under it.
When you create an account on pvc88, visit our website, or use any of our services, you are considered to have accepted the terms described in this Policy. If you do not agree with any term in this Policy, please refrain from using our services.
The purpose of this Policy is to inform you with full transparency about how your personal information is collected, used, disclosed, and kept safe.
This Policy may be updated from time to time. For significant changes, we will notify you at your registered email address. The latest version will always be published on this page.
2 What information we collect
pvc88 only collects information that is necessary for running our services smoothly and for improving your user experience. The different categories of information are described in detail below:
2.1 Identity Information
Information you voluntarily provide when registering an account:
- Full name (in Bengali or English)
- Email address
- Date of birth (for age verification — service is provided to users aged 21+ only)
- National ID card or other valid identity document details (when identity verification is required)
2.2 Financial Information
We collect relevant payment information to process transactions. Payment methods supported on pvc88 are: bKash, Nagad, Rocket, Upay, and bank transfer. Financial information is not stored directly on our servers; it is processed through a secure payment gateway.
2.3 Technical Information
Automatically collected while you use our platform:
- IP address and device type
- Browser and operating system information
- Page visits and click activity (session data)
- Information from cookies and similar tracking technologies
- Login time and session duration
2.4 Communication Information
When you contact our customer service team via live chat or email, a record of that conversation is kept. This information is used to improve service quality and to resolve disputes.
3 How your information is used
pvc88 uses your information only for the legitimate purposes listed below. We never sell your personal information to third parties without your consent.
Service Operations
Information is used for creating and managing accounts, processing deposits and withdrawals, distributing bonuses and rewards, and managing gaming sessions.
Identity Verification
Age and identity verification is carried out to ensure account security, prevent fraud, and promote responsible gaming.
Service Improvement
Information is used to analyze user behavior in order to improve platform performance, develop new features, and fix bugs.
Communication
Email is used to send important account updates, security alerts, and, subject to your consent, promotional information.
4 Cookies & Similar Technologies
The pvc88 website uses cookies and similar tracking technologies to make your browsing experience more convenient.
Essential Cookies
These cookies are essential for the basic functionality of the website. They keep your login session active, verify security, and ensure pages load correctly. Disabling these cookies will prevent the website from working properly.
Analytical Cookies
These cookies help us understand how users are using our platform. The data collected is fully anonymous and is used solely for service improvement.
Preference Cookies
These cookies remember your language preferences, interface settings, and other personalized display information, so your experience is smoother on your next visit.
You can disable cookies at any time through your browser settings. However, please note that disabling essential cookies may cause some parts of our service to not function properly.
5 Sharing Information with Third Parties
We treat your personal information as an asset and are committed to ensuring maximum privacy. However, in certain specific situations, sharing information with third parties becomes necessary:
Service Providers
Only the minimum necessary information is shared with our approved partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer), technical infrastructure, and customer service operations. These partners follow their own data protection policies that are consistent with ours.
Legal Requirements
Where we are legally obligated to do so in response to a valid request from a government authority or law enforcement agency, the required information may be disclosed. Applicable laws are always followed in such cases.
Fraud Prevention
Necessary information may be shared with security partners for the purpose of preventing cyber fraud, money laundering, or other criminal activity.
Important: We never sell or rent your personal information to third parties for marketing or advertising purposes.
6 Data Security Measures
pvc88 has adopted the highest industry-standard security measures to protect your personal information. Our security framework is as follows:
SSL Encryption
All data transfers are secured with 256-bit SSL/TLS encryption.
Firewall Protection
Our servers are protected around the clock with advanced firewall and DDoS protection.
Two-Factor Authentication
Two-factor authentication is available to keep your account secure.
Access Control
Only authorized staff are granted access to user information, and only when necessary.
Secure Backups
Data is regularly stored on encrypted backup servers to ensure no information is lost.
Regular Audits
Regular internal security reviews are conducted to verify the effectiveness of our security measures.
7 Data Retention Period
pvc88 retains your personal information only for as long as it is needed to fulfill the purposes described in this Policy or to comply with legal obligations.
Active Accounts
Necessary account information will be retained for as long as your account remains active. Transaction history and activity logs are kept to ensure service quality.
After Account Closure
If you request account closure, we may retain certain information for as long as required to comply with legal obligations (such as anti-money laundering regulations). Once that period has passed, the information will be securely deleted or anonymized.
Customer Service Communications
Records of your conversations with the customer service team are retained for a set period for the purpose of resolving issues and ensuring service quality.
8 Your Rights
As a pvc88 user, you have the following rights over your own personal information. Contact us to exercise these rights.
8.1 Right to Access
You have the right to know what information we hold about you. Upon request, we will provide you with a detailed report.
8.2 Right to Correction
You have the right to request correction of any inaccurate information in your records. We will action the correction as quickly as possible.
8.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, where legal obligations exist, it may not be possible to delete all information immediately.
8.4 Right to Object to Processing
You may object at any time to optional processing activities such as marketing communications, and we are required to honor that objection.
8.5 Right to Data Portability
You have the right to receive the information stored in your account in a structured, commonly usable format.
9 Protection of Minors
pvc88 is strictly for individuals aged 21 and above. We do not knowingly collect or process personal information from anyone under the age of 21.
21+ only: Age verification is mandatory during account registration. If a minor has incorrectly created an account, the account will be closed as soon as it is discovered and all associated information will be securely deleted.
If you suspect that a minor is using our platform, please contact us immediately.
10 Policy Changes & Updates
pvc88 reserves the right to change or update this Privacy Policy as needed. When changes are made, we will take the steps described below:
For significant changes
A notice will be sent directly to your registered email address. The email will include a summary of the changes and the date the new policy takes effect.
For all changes
The latest version will be published on this page. A "Last Updated" date will be displayed at the top of the Policy so you can tell when changes were made.
Continued use of our services after a change has been made will be considered your acceptance of the new policy. We recommend that you review this page regularly.
11 Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, our dedicated support team is always ready to assist you.
Privacy Support
Available 24/7 — in Bengali and English
[email protected]
7 days a week, 24 hours a day
We handle your privacy-related requests with the highest priority. After your request is submitted, our team will contact you as soon as possible.